Mobile

OnePlus 5T is unable to stream Netflix HD videos, the company says next update will resolve the problem

The OnePlus 5T users reported that, they are unable to see the live streaming content from Netflix in HD. Amazon Prime, Google Play Movies, and other video services in high-definition are not supported by the smartphone.

Although the smartphone is capable of HD display due to its powerful hardware specs, but due to the deficiency of support for Widevine Level 1 DRM the users are not enjoying HD services from Netflix and many more.

OnePlus 5T Despite the powerful hardware specs, OnePlus 5T is unable to stream Netflix HD videos

According to the report, the smartphone is currently supporting Widevine Level 3 that is capable of supporting standard definition videos from different sources. OnePlus 5 is also unable to stream Netflix or Amazon Prime Video in HD. One of the company spokesperson says that:

A future update for the 5T will enable Widevine Level 1, but did not elaborate on why it was omitted from the start. The spokesperson was unable to provide a time frame for when the update will be made available at this time.

OnePlus 5T is features with a a 6-inch, 1080p display and a powerful Snapdragon 835 processor paired with at least 6GB of RAM. These specs are enough for a smartphone to play HD videos from any source. But even the OnePlus 5T having a fast WiFi internet connection and ask for the live video streaming, the smartphone pixelate the videos but unable to play high definition videos.

OnePlus 5 soft gold back hand Despite the powerful hardware specs, OnePlus 5T is unable to stream Netflix HD videos

The smartphone specs are quiet impressive, but deficiency of such a feature is disappointing the users and they may shift to other smartphones offering the similar specs and prices. The Chinese smartphone manufacturer must focus on the deficiency and update the feature by releasing a software updates to the OnePlus 5T and OnePlus 5. Share your views with us by leaving comments in the comments section given below!

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